Abrham Wondimu

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Recent activity by Abrham Wondimu Recent activity Votes
  • Single Sign-On (SSO) authentication for all VPN users

    Effective Friday, March 21, 2025, we will implement Single Sign-On (SSO) authentication for all VPN users. What’s changing: Starting March 20, you will see the SSO login page to log in to the V...

  • How to Reset Your Password

    If you need to reset your password or if your password has expired before you could reset it, please follow the steps below:   Visit the Account Portal Go to https://myaccount.ibsscorp.com. L...

  • IBSS 2 Factor Authentication (2FA) Guide

    Introduction: Two-factor authentication (2FA) is a security process that requires users to verify their identity using two different factors, typically something they know (password) and something ...

  • Ticketing System Guide

    Open a New Ticket Go to support.ibsscorp.com from anywhere and/or any computer. Select "Continue with IBSS-SSO" Log in with your IBSS account  Click “Submit a request“        4. Select...

  • Medical Deductible Reimbursement Benefit Process

    Benefit InformationEligibility Criteria:• Full-time employees• Must be enrolled in IBSS’ Medical Insurance Plan with CareFirst.• This benefit excludes “co-pay” reimbursement. It only applies to med...

  • Tuition Reimbursement Benefit Process

    Benefit InformationEligibility Criteria:• Full-time employees• Upon completion of your first 90 days of employment, you are eligible for up to $3,000 per year for professional development.• Example...

  • PTO Leave Request & Approval Process

    Step 1: Send Email to Manager ❑ Start by sending an email to your manager directly requesting time-off. All time-off requests are REQUIRED to be approved by your manager. (Note: Employees on contra...

  • Create Digital Signature in Acrobat

    What is a digital ID? A digital ID is like an electronic driver’s license or passport that proves your identity. A digital ID usually contains your name and email address, the name of the organizat...

  • First Login User Guide

    On the Windows login page ensure you are connected to the internet. Either connect a network cable or use Wi-Fi. To connect to a Wi-Fi network, select the globe icon and choose your Wi-Fi network....

  • CareFirst Account Setup