It’s Easy to Manage Your Health Care with My Account As a CareFirst BlueCross BlueShield (CareFirst) member, your personalized benefit information is available 24/7. Register for My Account for secure online access to your coverage details, ID cards and more. Plus, you’ll also be able to quickly locate in- network providers and facilities nationwide. Go to carefirst.com/myaccount to register.
My Account at a glance
Home ■■ Quickly view plan information including effective date, copays, deductible, out-of-pocket status and recent claims activity ■■ Manage your personal profile details including password, username and email, or choose to receive materials electronically ■■ Send a secure message via the Message Center ■■ Check Alerts for important notifications Coverage ■■ Access your plan information—plus, see who is covered ■■ Update your other health insurance information, if applicable ■■ View, order or print member ID cards ■■ Review the status of your health expense account (HSA) Claims ■■ Check your claims activity, status and history ■■ Review your Explanation of Benefits (EOBs) ■■ Track your remaining deductible and out-of-pocket total ■■ Submit out-of-network claims ■■ Review your year-end claims summary 1 2 3 SUM2739-1E (6/20) 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 Doctors ■■ Find in-network providers and facilities nationwide, including specialists, urgent care centers and labs ■■ Select or change your primary care provider (PCP) ■■ Locate nearby pharmacies My Health ■■ Access health and wellness discounts through Blue365 ■■ Learn about your wellness program options1 Documents ■■ Look up plan forms and documentation2 ■■ Download Vitality, your annual member resource guide Tools ■■ Access the Treatment Cost Estimator to calculate costs for services and procedures3 Help ■■ Find answers to many frequently asked questions ■■ Send a secure message or locate important phone numbers 4 5 6 7 8 1 Only if offered by your plan. 2 Only available when using a computer. 3 The doctors accessed via this website are independent providers making their own medical determinations and are not employed by CareFirst. CareFirst does not direct the action of participating providers or provide medical advice. CareFirst BlueCross BlueShield is the shared business name of CareFirst of Maryland, Inc. and Group Hospitalization and Medical Services, Inc., which are independent licensees of the Blue Cross and Blue Shield Association. BLUE CROSS®, BLUE SHIELD® and the Cross and Shield Symbols are registered service marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans.
Attachment: CareFirst - My Account Set-Up (PDF)